Demand Letters

Demand Letters manages the formal written notices issued to delinquent borrowers (and guarantors) demanding payment, an essential step in collections escalation and any later legal recovery. Each letter records its template tier, issue date and delivery, building the documentary trail regulators and courts expect.

Workflow

Select the overdue loan and the appropriate demand letter stage (first, second, final).
Generate the letter from the template with the current arrears figures.
Issue to the borrower and copy guarantors where applicable.
Record the delivery method and date served.
Escalate to Collection Actions or Legal Cases if unmet.

Fields reference

Every field on this screen, drawn from the live data model.

Field	Type	Required	Description
Loan `loan_id`	Link → mfi.loan	Yes	Loan
Letter Type `letter_type`	Choice: Reminder, First Demand, Second Demand, Final Demand, Legal Notice	Yes	Letter Type
Has Message `has_message`	Yes/No	—	Has Message
Reference `name`	Text	—	Reference
Member `member_id`	Link → mfi.member	—	Member
Branch `branch_id`	Link → mfi.branch	—	Branch
Company `company_id`	Link → res.company	—	Company
Currency `currency_id`	Link → res.currency	—	Currency
Sent Date `sent_date`	Date	—	Sent Date
Sent Via `sent_via`	Choice: Email, SMS, Postal Mail, Handed Over, Courier	—	Sent Via
Generated PDF `attachment_id`	Link → ir.attachment	—	Generated PDF
Outstanding at Send `outstanding_at_send`	Money	—	Outstanding at Send
Days in Arrears at Send `arrears_days_at_send`	Number	—	Days in Arrears at Send
Acknowledged `acknowledged`	Yes/No	—	Acknowledged
Acknowledged Date `acknowledged_date`	Date	—	Acknowledged Date
Notes `notes`	Long text	—	Notes
Sent By `user_id`	Link → res.users	—	Sent By

Actions & buttons

Buttons available on this screen and what they do:

Mark Acknowledged

Notes & rules

Model: mfi.loan.demand.letter.
Tiers: first reminder, second notice, final demand.
Creates the documentary trail prerequisite to legal action.
Pulls live arrears from the loan.

Technical model: mfi.loan.demand.letter · Record: Loan Demand Letter