Notification Log

Notification Log is the complete record of every notification the system has generated and dispatched -- SMS, email and in-app -- across all users and members. It serves as proof of communication and a troubleshooting aid when a member disputes whether an alert was sent. Operations and compliance use it to audit member messaging.

Workflow

Open MFI > Operations > Notifications > Notification Log
Filter by channel, date or recipient to find a message
Open an entry to see content and delivery status
Investigate failed deliveries and retry where supported
Export logs for dispute resolution or audit

Fields reference

Every field on this screen, drawn from the live data model.

Field	Type	Required	Description
Type `notification_type`	Choice: SMS, Email, WhatsApp, Push Notification	Yes	Type
Recipient `recipient`	Text	Yes	Recipient
Template Used `template_id`	Link → mfi.sms.template	—	Template Used
Model `model_name`	Text	—	Model
Record ID `res_id`	Number	—	Record ID
Record `res_name`	Text	—	Record
Message `message`	Long text	—	Message
Subject `subject`	Text	—	Subject
Status `state`	Choice: Pending, Sent, Delivered, Failed	—	Status
Error Message `error_message`	Long text	—	Error Message
Sent Date `sent_date`	Date & time	—	Sent Date
Delivered Date `delivered_date`	Date & time	—	Delivered Date
Gateway Response `gateway_response`	Long text	—	Gateway Response
Company `company_id`	Link → res.company	—	Company

Actions & buttons

Buttons available on this screen and what they do:

Retry

Status lifecycle

Records on this screen move through these statuses:

Pending → Sent → Delivered → Failed

Notes & rules

Model mfi.notification.log -- all channels and recipients
Key fields: channel, recipient, status, sent date
Related: My Notifications, SMS/Email Templates
Used by operations and compliance staff

Technical model: mfi.notification.log · Record: Notification Log