AI credits: what is free, buying credits
The AI of BridgeERP is paid with AI credits, bought from BridgeERP. There is no AI account to open and no key to enter. Easy questions are answered free by Bria and use no credits at all.
Free, or with credits
| Free (no credits) | With AI credits |
|---|---|
| How to do something: "how do I import products?", "how to post a vendor bill" | Doing the work: "create an invoice for Acme with 3 chairs", "record this bill", "reply to this email" |
| Where to find something: "where do I set payment terms?" | Analysis and advice: "why did sales drop in September?", "what should we reorder?" |
| Figures and lists from your data: "overdue invoices", "how many open opportunities", "top 5 customers this year" | Reading photos, scans and files you send |
| Questions about BridgeERP: prices of the apps, the free trial, buying, support, AI credits | Follow-up questions that need the conversation: "and last month?", "send it to them" |
| Help (Bria in the top bar's Help button): BridgeERP's own support, AI answers included | Bria with Ask Bria when the question is advanced |
| A simple new record: "create a contact tag called VIP" (after your approval) | Writing, summaries, AI Fields, reports explained, website pages, quotations from requests |
| Answers Bria learned before (see Learned answers) | Anything you send with Ask the AI instead |
A free answer ends with Answered free by Bria. If it is not what you wanted, click Ask the AI instead under it: the AI answers the same question, with credits.
A request with credits usually uses a few credits; long work, files and analysis use more. The BridgeERP AI › Usage report shows the credits of every request.
Welcome credits
A new database gets welcome credits with its first AI request, so everyone can try the AI straight away. Your balance is in Settings › BridgeERP AI › BridgeERP AI Credits › Credits left.
Buy credits
- Go to
Settings › BridgeERP AIand click Buy credits (orBridgeERP AI › Configuration › AI Credits). - The window shows your balance and the credit packs with their price in your currency. Click Buy on the pack you want.
- BridgeERP issues the invoice and opens it in a new tab. Pay it online with one of the payment methods shown, or by bank transfer with the details on the invoice.
- The credits are added to your balance as soon as the payment is confirmed. The invoice stays in the window, marked Paid.
An invoice not paid yet stays in the window with a Pay button, so you can pay it later.
Running low, used up
- When the balance runs low, AI answers to administrators end with "Your BridgeERP AI credits are running low" and a Buy AI credits button.
- When the credits are used up, BridgeERP keeps answering in Basic mode, with a Buy AI credits button for administrators. Bills and expenses that need the AI say so, with the same button.
- Free answers keep working whatever the balance.
Switch the credits off
Untick BridgeERP AI Credits in Settings › BridgeERP AI to stop using credits: only your own AI account (if you set one) and the free answers are then used. See Which AI answers.

