Receive, waive and cancel

A bill is settled by a payment, in full or in parts. A manager can waive it or cancel it with a reason.

Who: Any SACCO user receives payments; a Manager waives, cancels and reverses.

Receive a payment

1Open the bill

Open Charges › Member Charges (the list opens on unpaid bills), search the member and click the bill.

Open the bill

2Register Payment

Press Register Payment.

Register Payment

3Amount and how it was paid

Amount Received proposes the balance; type less for a part payment. Pick Paid By and type the Reference (needed for M-Pesa and bank). With From Savings choose the member’s account instead: the amount is taken from it.

Amount and how it was paid

4Receive Payment

Press Receive Payment. The receipt opens in the list of payments of this bill, with the journal entry it posted.

Receive Payment

5Back to the bill

Click the bill in the breadcrumb at the top left. It is now Paid (or Partly Paid after a part payment).

Back to the bill

Waive a bill

1Open the bill and press Waive

A manager opens the unpaid bill and presses Waive.

Open the bill and press Waive

2Give the reason

Write the Reason and press Waive. The balance is written off and the reason is kept in the history of the bill.

Give the reason
Give the reason

Cancel Bill works the same way, for a bill raised by mistake.

The payments received

Every charge payment, with its receipt number, method, reference and journal entry
Every charge payment, with its receipt number, method, reference and journal entry

Charges › Payments Received lists every receipt. To undo one, a manager opens it and presses Reverse: the bill becomes unpaid again. With SACCO Accounting each receipt carries its Journal Entry; if the posting failed (for example no income account), the reason shows under Posting Error and Post Entry tries again once the account is set.

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